Dropbox Training Resources for Faculty and Staff
Blackboard Training Resources for Faculty
Registering for Technology Training Webinars (Faculty & Staff)
Request CISTraining Services (Faculty & Staff)
How do I create accessible content?
How do I create an accessible website?
Google Docs
How do I make my course content accessible?
Anti Virus Software Policy
Acceptable Use of University Data in the Cloud
CUNY web site Privacy Policy
Data Classification Standard CUNY
How do I Apply to CUNY Graduate Programs?
How do I find CUNY Continuing and Professional Programs?
How do I Apply to CUNY Undergraduate Programs?
How can I get Help Applying to CUNY?
Faculty Guide - Managing Group Work
Is there a mobile App that I can use for Blackboard?
Does Blackboard have a mobile version for students?
Why do my assignments disappear from view?
Can I create Groups in Brightspace?
Manage settings for IM and email in a quiz
Creating a Practice Site in Brightspace
Creating a Graded Discussion Topic
Bulk Messaging
Information Security Awareness Training
Blackboard Building Blocks
Snagit
Is there a Polycom application for my mobile device?
How do I make the switch to Polycom audio conferencing?
Will a Polycom add-in be available in Outlook to help with scheduling conference calls?
How do I modify my CUNY Alert preferences?
Can I reply to a CUNY Alert by Text, Email or Telephone?
Why am I not receiving text message CUNY Alerts?
What is CUNY Alert?
What are the differences between an inactivity timeout and logging out for Single Sign-on enabled ap
What happens to my work if I am logged out my application due to an inactivity timeout?
How do I log out of one Single Sign-on enabled application without logging out of all of them?
Change CUNY Login Account Telephone Number
How do I access SAS?
How do I access Wolfram Mathematica?
How do I access IBM SPSS?
How do I access RefWorks?
View Available Student Groups by Student
Create a Multi-Component Course
Clone Job Opening - Recruiter
Create Milestones
How do I determine my catalog year?
Course grade has now changed to a letter grade. When will this update?
What is the degree requirements section of your audit?
What are notes in degreeworks?
Is Respondus LockDown Browser accessible to students with disabilities?
How do I enable students to take Respondus LockDown Browser exam on an iPad?
What happens if I am disconnected from the CUNY Virtual Desktop?
How can I print from the CUNY Virtual Desktop?
Can I install the Dropbox desktop client on a shared or lab computer?
How can I tell the difference between my personal Dropbox account and my CUNY Dropbox account?
Can I use Dropbox with Microsoft Office 365 for Education?
Can I use Dropbox with Blackboard?
How will you know if you need to submit documents through CUNY Student Forms?
How do I access CUNY Financial Aid?
How will you be notified if additional financial aid documents are needed through Student Forms?
Can your parent e-sign a financial aid form in the CUNY Student Forms Portal?
Add Role in C4
Remove Role in C4
Service Indicator
Group Processing/External Load File
Cyber Dos and Don'ts
Online Training & Awareness Project Briefing, Expectations & Responsibilities
Why do I get an error processing message when releasing an email in Proofpoint?
Does my phone need Cellular/WiFi access to the Internet to sign in using Microsoft Authenticator?
Why am I redirected to the InCommon website when visiting some eduroam web pages?
What if there is no internet access after connecting to eduroam?
Library Services Maintenance Window
As a CUNY user, can I connect to eduroam without using the configuration assistant tool?
Do I need to copy the contents of my current email account to the Microsoft Cloud?
Where can I get more help and training on SharePoint online?
What happens if I have an existing installation of Microsoft Office?
Why do I see "Buy Office 365" on certain Office 365 pages?
What information is available to a faculty or staff member in the mobile MyInfo?
Why doesn't MyInfo data necessarily match a local campus' information system?
What is the purpose of MyInfo?
What data and features are available in the mobile MyInfo application for students?
Does Zoom replace ConnectCUNY Webex?
How do I save my recorded Zoom meeting beyond 120 days?
Can I recover a recorded meeting that was deleted from Zoom cloud storage?
Where can I find help on using Apporto?
How to use Schedule Builder (Analytics)
Schedule Builder Quick Guide
What is Schedule Builder?
If the system times out will I lose all the classes I added to my shopping cart?